34 Jobs in Torrance, CA
YS Garments LLC is Hiring an IT Support Specialist Near Torrance, CA
Description
The IT Support Specialist is responsible for providing technical support and troubleshooting services to employees across all locations. This position requires proficiency in Microsoft Office 365, Dynamics ERP, and Microsoft Intune, with a focus on maintaining high service levels for both Windows and some MacOS users. The IT Specialist will manage daily system administration tasks, support office equipment, and ensure seamless IT operations.
PRIMARY DUTIES AND RESPONSIBILITIES
- Provide first-line support to employees for all IT-related concerns and technical issues.
- Onboarding/Offboarding users.
- Maintain and administer helpdesk ticketing system.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Setup, install, and configure computer hardware, software, systems, networks, printers, and scanners.
- Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests.
- Support the roll-out of new applications, conduct safety checks on IT equipment, and manage inventory of IT supplies.
- Coordinate hardware and software additions, moves, upgrades for all users, as needed.
- Maintain Microsoft Intune for efficient management of mobile devices and operational technology.
- Document IT support tasks, solutions, and processes for internal knowledge base.
- Educate staff on IT systems and security best practices.
- Provide support with selection and procurement of IT services.
- Assist with IT budgeting for IT services/delivery systems.
- Approve IT expenditures and validation of monthly KPI’s.
Requirements
- Associates degree in Computer Science, Information Systems, or equivalent specific related experience.
- 2-3 years experience in a helpdesk technician, support, specialist or similar role.
- Strong knowledge and understanding of computer systems, mobile devices, and other tech products.
- Strong communication skills with ability to explain complex IT concepts in simple terms.
- Intermediate familiarity with Microsoft Azure, Office 365, Dynamics ERP, Microsoft Intune, Freshworks/Jira or similar systems.
- Excellent ability to work independently and prioritize tasks effectively.
- Excellent troubleshooting skills.
PREFERRED QUALIFICATIONS:
- Bachelor's degree in Computer Science, Information Systems.
- Experience with RingCentral, Microsoft Dynamics 365 F&O cloud solution.
- Multilingual proficiency (Spanish preferred) is advantageous for effective communication with staff across locations.
Job Summary
Full Time
$80k-99k (estimate)
05/01/2024
06/30/2024
The job skills required for IT Support Specialist include Computer Science, Troubleshooting, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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